User Generated Content Policy

Last updated: July 11, 2026

This User Generated Content Policy explains the rules for content submitted, uploaded, posted, shared, or transmitted by users on the ZairoHealth website, mobile applications, and related platforms.

By submitting content to ZairoHealth, you agree to this policy.

1. What Is User Generated Content?

User Generated Content includes any content provided by users, healthcare professionals, hospitals, clinics, sellers, service providers, partners, or visitors, such as:

Profile information
Photos or images
Documents and certificates
Job or shift listings
Event listings
Product listings
Reviews and ratings
Comments, posts, messages, or replies
Blog submissions
Service requests
Support messages
Referral content
Any other uploaded or submitted material

2. User Responsibility

You are solely responsible for the content you submit.

You confirm that your content:

Is accurate, lawful, and not misleading
Does not violate any law or regulation
Does not infringe third-party rights
Does not violate patient privacy or professional confidentiality
Does not contain unauthorized personal, medical, or financial information
Does not harm ZairoHealth, users, partners, or the public

3. Prohibited Content

You must not upload, post, or share content that is:

False, misleading, fraudulent, or deceptive
Forged, altered, or impersonating another person or organization
Defamatory, abusive, threatening, hateful, harassing, or discriminatory
Obscene, sexually explicit, exploitative, or inappropriate
Violent, harmful, unsafe, or encouraging illegal activity
Spam, scams, phishing, malware, or unauthorized advertising
Infringing intellectual property rights
Violating patient confidentiality or healthcare ethics
Sharing private information without consent
Promoting unapproved medical claims, cures, or treatments
Misrepresenting qualifications, registration, license, pricing, product quality, or service outcomes
Violating ZairoHealth policies or applicable law

4. Healthcare-Specific Content Rules

Users must not upload or share:

Patient records without lawful authority and consent
Identifiable patient photos, reports, prescriptions, or case details without permission
Medical advice that is unsafe, misleading, or outside professional competence
False claims about cures, guaranteed outcomes, or emergency treatment
Misleading information about medical products, services, hospitals, or professionals
Content that violates medical council, hospital, pharmacy, advertising, or healthcare regulations

Healthcare professionals remain responsible for complying with applicable professional, ethical, and legal obligations.

5. Reviews and Ratings

Reviews, ratings, testimonials, or feedback must be genuine and based on real experience.

Users must not:

Post fake reviews
Offer or accept payment for misleading reviews
Review their own service, product, hospital, or listing in a deceptive way
Use reviews to harass, defame, blackmail, or threaten others
Include private personal, medical, or financial information in reviews

ZairoHealth may remove reviews that violate this policy.

6. Listings and Promotional Content

Hospitals, clinics, sellers, vendors, service providers, and partners must ensure that listings are accurate and complete.

Listings must not contain:

False pricing
Hidden conditions
Misleading availability
Fake credentials
Unauthorized use of logos or names
Unverified medical or product claims
Misleading discounts or offers
Unlawful recruitment or discriminatory criteria

7. Intellectual Property

You must only upload content that you own or have permission to use.

By submitting content to ZairoHealth, you grant ZairoHealth a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, process, modify for formatting, distribute, and promote the content as needed to operate, improve, and market the platform.

You retain ownership of your content, subject to the rights granted to ZairoHealth.

8. Content Moderation

ZairoHealth may review, moderate, edit, restrict, remove, or disable access to content at its discretion, especially if content appears to violate this policy, applicable law, user safety, platform integrity, or third-party rights.

ZairoHealth is not required to monitor all content before publication but may act when content is reported or detected.

9. Reporting Content

Users may report content that appears unlawful, misleading, harmful, infringing, or in violation of this policy.

To report content, contact:

Email: support@zairohealth.com
Website: https://zairohealth.com

Please include the content link, screenshot, reason for reporting, and any supporting details.

10. Consequences of Violation

If you violate this policy, ZairoHealth may:

Remove or restrict content
Reject listings or documents
Suspend or terminate your account
Remove verification status
Limit access to features
Notify affected users or partners
Report unlawful activity to authorities
Take legal action where appropriate

11. No Endorsement

User Generated Content does not necessarily reflect the views of ZairoHealth.

ZairoHealth does not endorse or guarantee the accuracy, reliability, legality, quality, safety, or suitability of user-submitted content.

12. Contact Us

For questions or reports related to user content, contact:

ZairoHealth Support Team
Email: support@zairohealth.com
Website: https://zairohealth.com