Consent Policy

Last updated: July 11, 2026

This Consent Policy explains how ZairoHealth requests, records, manages, and allows withdrawal of consent for personal data processing, communications, cookies, app permissions, verification, and service-related activities across the ZairoHealth website, mobile applications, and related platforms.

By using ZairoHealth and providing consent where requested, you agree to this policy.

1. Purpose

ZairoHealth collects and uses consent to ensure that users understand how their information may be collected, used, shared, stored, and processed.

This policy should be read with our Privacy Policy, Cookie Policy, Terms & Conditions, and Data Retention Policy.

2. What Consent Means

Consent means your clear permission for ZairoHealth to collect, use, process, store, or share your personal data for a specific purpose.

Where required by law, consent should be:

Freely given
Specific
Informed
Unambiguous
Given through a clear action
Capable of being withdrawn

Examples of consent may include ticking a checkbox, clicking an acceptance button, submitting a form, enabling an app permission, selecting cookie preferences, uploading verification documents, or choosing to receive communications.

3. When We May Ask for Consent

ZairoHealth may request consent for:

Account registration
Profile creation
Doctor or healthcare professional verification
KYC and identity checks
Hospital partner verification
Location access
Document upload
Camera, gallery, storage, or notification permissions
Cookies and tracking technologies
Marketing communications
Referral invitations
Sharing profile or application details with hospitals, clinics, recruiters, partners, or service providers
Processing service requests, event bookings, product orders, or support tickets
Using analytics, diagnostics, and personalization tools where required

4. Consent for Doctor Verification

Doctors and healthcare professionals may be asked to consent to the collection and review of professional documents, identity details, qualifications, registration numbers, certificates, work experience, and other verification information.

This data may be used to:

Confirm identity
Review credentials
Enable verified profile status
Support job, shift, event, and service access
Share relevant profile details with hospitals or partners when you apply or engage through the platform
Prevent fraud, impersonation, and misuse

5. Consent for Sharing With Hospitals and Partners

When you apply for a job, shift, hospital opportunity, event, service, or partner offering, you consent to ZairoHealth sharing relevant information with the concerned hospital, clinic, recruiter, seller, vendor, event organizer, or service provider.

This may include your name, contact details, profile details, professional details, application information, uploaded documents, booking details, or other information needed to provide the requested service.

6. Consent for Location Data

ZairoHealth may request access to your location to show nearby jobs, hospitals, shifts, events, services, or relevant recommendations.

You may allow or deny location access through your device settings. If location access is denied, some location-based features may not work properly.

7. Consent for Cookies and Tracking

ZairoHealth may use cookies, pixels, SDKs, analytics tools, local storage, and similar technologies.

Where required, we may ask for your consent before using non-essential cookies or tracking technologies, such as analytics, personalization, marketing, or advertising cookies.

You can manage cookie preferences through our cookie banner or browser settings where available.

8. Consent for Communications

ZairoHealth may send you:

Account updates
Verification updates
Job and shift alerts
Event reminders
Booking confirmations
Product order updates
Support responses
Service notifications
Security alerts
Promotional messages, offers, or newsletters

Transactional, legal, security, and service-related communications may continue even if you opt out of marketing messages.

You may opt out of promotional communications through unsubscribe links, app settings, or by contacting support.

9. Consent for App Permissions

The ZairoHealth mobile apps may request permissions such as:

Location
Camera
Gallery or photos
Storage or files
Notifications
Contacts, where referral or invite features require it
Microphone, if required for a specific feature

You can manage app permissions through your device settings. Disabling permissions may affect related features.

10. Consent for Children or Minors

ZairoHealth is primarily intended for adults and healthcare professionals.

If any feature involves a child or minor, ZairoHealth may require consent from a parent, guardian, or legally authorized person, where required by applicable law.

ZairoHealth does not knowingly collect personal data from children without required consent.

11. Consent Records

ZairoHealth may maintain records of consent, including:

Date and time of consent
Consent purpose
Consent version or policy version
User ID or account details
Device or browser information
Cookie preference choices
Communication preferences
Withdrawal or opt-out records

These records may be retained to demonstrate compliance, resolve disputes, respect preferences, and manage legal obligations.

12. Withdrawal of Consent

You may withdraw consent where processing is based on consent.

You can withdraw consent by:

Changing app permissions from your device settings
Updating communication preferences
Managing cookie settings
Using unsubscribe links
Contacting ZairoHealth support
Requesting account deletion or data deletion, where applicable

Email: support@zairohealth.com
Website: https://zairohealth.com

Withdrawal of consent will not affect processing already completed before withdrawal.

13. Effect of Withdrawing Consent

If you withdraw consent, certain features may become unavailable or limited.

For example:

Without location consent, nearby jobs or hospitals may not be shown accurately
Without document verification consent, verified doctor features may not be available
Without communication consent, promotional messages may stop, but essential service messages may continue
Without cookie consent, some personalization or analytics features may be limited
Without partner-sharing consent, job applications, shift bookings, or service requests may not proceed

ZairoHealth may continue processing certain data without consent where permitted or required by law, such as for legal compliance, security, fraud prevention, dispute resolution, tax records, or enforcement of Terms & Conditions.

14. Updating Consent Preferences

You may update your consent preferences from available account settings, app settings, cookie settings, or by contacting support.

ZairoHealth may also request fresh consent if:

We introduce new features
The purpose of processing changes
Legal requirements change
A new partner or service requires consent
Existing consent is outdated, unclear, or insufficient

15. Consent Is Not a Guarantee of Service

Providing consent does not guarantee:

Doctor verification approval
Job selection
Hospital hiring
Event availability
Product availability
Service outcome
Refund eligibility
Partner approval

Consent only allows ZairoHealth to process relevant data for the stated purpose.

16. Changes to This Policy

ZairoHealth may update this Consent Policy from time to time. Updated versions will be posted on the website or app with a revised “Last updated” date.

Continued use of ZairoHealth after changes means you accept the updated policy.

17. Contact Us

For consent withdrawal, privacy requests, or questions, contact:

ZairoHealth Privacy Team
Email: support@zairohealth.com
Website: https://zairohealth.com