Terms & Conditions

Last updated: July 11, 2026

These Terms & Conditions govern your access to and use of the ZairoHealth website, mobile applications, products, services, and related platforms.

By accessing or using ZairoHealth, you agree to these Terms. If you do not agree, please do not use our platform.

1. About ZairoHealth

ZairoHealth is a healthcare platform that connects healthcare professionals, hospitals, clinics, service providers, sellers, and users with healthcare-related opportunities, services, events, products, referrals, and support.

ZairoHealth may provide access to features such as:

Healthcare jobs and shifts
Hospital and clinic connections
Event bookings
Doctor store and product listings
Thesis support and professional services
CA and compliance-related services
Referrals and rewards
Blogs, insights, and educational content
Account support and communication tools

2. Eligibility

You must be legally capable of entering into a binding agreement to use ZairoHealth.

If you register as a doctor, healthcare professional, hospital, clinic, seller, vendor, or service provider, you confirm that all professional, business, registration, license, and identity details provided by you are true, current, and complete.

3. Account Registration

To access certain features, you may need to create an account.

You agree to:

Provide accurate and complete information
Keep your login details confidential
Update your information when required
Accept responsibility for all activity under your account
Notify us immediately of unauthorized access or misuse

ZairoHealth may suspend or terminate accounts that provide false information, misuse the platform, violate these Terms, or create risk for users or the platform.

4. Verification and KYC

ZairoHealth may request identity, professional, educational, registration, business, or other verification documents.

Verification does not guarantee employment, partnership, booking confirmation, medical suitability, professional competence, or service quality. ZairoHealth may approve, reject, suspend, or re-check verification at its discretion.

5. Jobs, Shifts, and Hospital Opportunities

ZairoHealth may allow hospitals, clinics, and healthcare organizations to list jobs, shifts, emergency calls, or other professional opportunities.

Users understand that:

Listings are provided by hospitals, clinics, or third parties
ZairoHealth does not guarantee selection, hiring, payment, work conditions, or engagement outcome
Users must independently evaluate each opportunity
Hospitals and clinics are responsible for the accuracy of listings and compliance with applicable laws
Final employment, contract, or engagement terms are between the user and the relevant organization

6. Events and Bookings

ZairoHealth may list CME programs, conferences, workshops, webinars, and other events.

Event availability, pricing, capacity, cancellation, refunds, certificates, and entry requirements may vary by organizer. ZairoHealth is not responsible for changes, cancellations, delays, or quality of third-party events unless expressly stated.

7. Products and Doctor Store

ZairoHealth may provide access to healthcare products, clinic supplies, diagnostic tools, wellness items, or third-party seller listings.

Users understand that:

Product information may be provided by sellers, vendors, or manufacturers
Availability, delivery timelines, warranty, returns, and refunds may vary by seller
Users must read product details before purchasing
Some products may require professional use, prescription, license, or regulatory compliance
ZairoHealth may act as a platform provider and not the manufacturer or seller unless expressly stated

8. Professional and Support Services

ZairoHealth may provide or facilitate services such as thesis support, CA services, compliance assistance, referrals, documentation support, or other professional services.

Unless expressly stated, third-party service providers are responsible for delivering their services. ZairoHealth does not guarantee any academic, financial, legal, tax, regulatory, or professional outcome.

9. Medical Disclaimer

ZairoHealth is a platform for healthcare-related services, opportunities, products, and professional connections.

ZairoHealth does not replace medical advice, diagnosis, treatment, emergency care, or a doctor-patient consultation. Any health-related content on the platform is for informational purposes only.

In case of a medical emergency, users should contact emergency medical services or visit the nearest hospital immediately.

10. User Responsibilities

You agree not to:

Provide false, misleading, or fraudulent information
Misrepresent qualifications, identity, license, registration, or affiliation
Upload unlawful, harmful, abusive, defamatory, obscene, or infringing content
Violate patient privacy, confidentiality, or applicable healthcare laws
Use the platform for spam, fraud, harassment, or unauthorized advertising
Attempt to hack, disrupt, reverse engineer, scrape, or misuse the platform
Share another person’s personal or medical information without lawful authority
Use ZairoHealth in violation of applicable laws or regulations

11. User Content

You may upload or submit content such as profile details, documents, reviews, messages, comments, listings, service requests, images, or other materials.

You retain ownership of your content, but grant ZairoHealth a limited right to use, host, display, process, and share such content as needed to operate and improve the platform.

You are responsible for ensuring that your content is lawful, accurate, and does not violate third-party rights.

12. Payments, Fees, and Taxes

Certain services, products, bookings, subscriptions, or features may require payment.

You agree to:

Pay all applicable charges
Provide accurate billing information
Bear applicable taxes, charges, or payment gateway fees
Follow the refund, cancellation, and pricing terms shown at the time of purchase

Payments may be processed by third-party payment gateways. ZairoHealth is not responsible for payment failures caused by banks, payment gateways, network issues, or incorrect information provided by users.

13. Cancellations and Refunds

Cancellation and refund rules may differ depending on the product, service, event, seller, hospital, or partner involved.

Refunds, where applicable, will be processed according to the specific policy displayed at purchase or booking. Processing timelines may depend on payment gateways, banks, or third-party partners.

14. Referrals, Offers, and Rewards

ZairoHealth may provide referral programs, coupons, discounts, rewards, or promotional offers.

ZairoHealth may modify, suspend, withdraw, or deny any offer or reward in cases of misuse, fraud, duplicate accounts, technical error, or violation of these Terms.

15. Third-Party Services and Links

ZairoHealth may contain links, listings, integrations, or services from third parties, including hospitals, clinics, vendors, sellers, payment gateways, event organizers, logistics partners, and service providers.

ZairoHealth is not responsible for third-party websites, policies, actions, products, services, or content. Users should review third-party terms before engaging with them.

16. Intellectual Property

All ZairoHealth trademarks, logos, designs, software, text, graphics, icons, images, videos, layouts, and platform content are owned by or licensed to ZairoHealth.

You may not copy, reproduce, modify, distribute, sell, or exploit ZairoHealth intellectual property without written permission.

17. Privacy

Your use of ZairoHealth is also governed by our Privacy Policy. By using the platform, you consent to the collection and use of information as described in that policy.

18. Platform Availability

We aim to keep ZairoHealth available and reliable, but we do not guarantee uninterrupted, error-free, or secure access.

The platform may be unavailable due to maintenance, updates, technical issues, network failures, third-party service disruption, or events beyond our control.

19. Limitation of Liability

To the maximum extent permitted by law, ZairoHealth shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, data, reputation, employment opportunity, business, or revenue.

ZairoHealth’s liability, if any, shall be limited to the amount paid by you to ZairoHealth for the specific service giving rise to the claim, or the minimum amount permitted under applicable law.

20. Indemnity

You agree to indemnify and hold harmless ZairoHealth, its directors, employees, partners, affiliates, and service providers from claims, losses, damages, liabilities, costs, or expenses arising from:

Your use or misuse of the platform
Your violation of these Terms
Your violation of applicable law
Your content, listings, services, or transactions
Your infringement of third-party rights

21. Suspension and Termination

ZairoHealth may suspend, restrict, or terminate your account or access if:

You violate these Terms
You provide false or misleading information
You misuse platform features
Required verification fails
Your activity creates risk for users, partners, or ZairoHealth
Required by law, regulation, or authority

You may stop using ZairoHealth at any time.

22. Grievance and Support

For account, service, payment, content, privacy, or platform-related concerns, contact:

Email: support@zairohealth.com
Website: https://zairohealth.com

ZairoHealth will review grievances and respond within timelines required by applicable law.

23. Changes to These Terms

ZairoHealth may update these Terms from time to time. Updated Terms will be posted on the website or app with a revised “Last updated” date.

Continued use of ZairoHealth after updates means you accept the revised Terms.

24. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of competent courts in India. You may replace this with your preferred city/state jurisdiction after legal review.

25. Contact Us

For questions about these Terms, contact:

ZairoHealth Support Team
Email: support@zairohealth.com
Website: https://zairohealth.com